Bounce rates can reveal visitor (dis)satisfaction on a web page. We discuss how hard and soft bounce rates provide greater detail and understanding

How did "Not Provided" actually happen? It's a dreadful fudge, and is full of holes. Here we examine the conversation that led to its implementation.

We discuss how to analyse and visualise searchbots visits, how they can become distracted, and how to help searchbots be more effective.

Digging into 2.5 million search queries to examine how the UK populace search for Nadine Dorries, no doubt soon to be the "jungle queen"

A research project commissioned by the BBC into how people search for news and politics in the UK, including visualisations and recommendations